Customer Service

Latest

Saturn proves a real star

Thursday Apr 30 2009. Posted 09:35

A tool that measures customer satisfaction is being rolled out across consumer service management and business repair following its success in billing and enquiries (B&E).  

CS invests in home working

Tuesday Apr 28 2009. Posted 09:35

Advisors in Customer Service are to be offered the opportunity to work from home, following a successful trial in Scotland.  

Spartan cuts computer faults

Friday Apr 24 2009. Posted 09:35

An initiative designed to reduce the number of computer-related faults across Customer Service is proving a huge success.