Retail

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Respect programme success

Thursday Apr 30 2009. Posted 09:45

Retail’s Respect programme has made real inroads this year in its bid to improve diversity, cut out unacceptable behaviour and help meet the diverse needs of BT Retail customers.  

More people get Sigma accreditation

Tuesday Apr 28 2009. Posted 09:45

BT Business is leading the way with its quality management Lean Six Sigma programme - with more than 19 people having now achieved British Quality Foundation (BQF) accreditations.  

Challenging peaks ahead

Friday Apr 24 2009. Posted 09:45

There’s a long mountainous haul ahead for BT Retail woman Donika Modi on her way to helping a team raise £800 for charity.