Careers in Customer Service
Working at one of our contact centres, you could play a pivotal role in helping us to satisfy our customers and be a real part of our solution. A career with us might also offer you more than you expected.
- Job satisfaction - With BT, you’ll feel like you’re truly making a positive impact on the lives of real people
- Autonomy and empowerment - We give you freedom to take the reins of your career and drive your own development
- Reward and recognition - We shout about hard work and always make sure our people are given the acknowledgement they deserve
- Career development - We don’t believe in standing still. We’re constantly pushing our people to help everyone achieve their full potential
- Getting the balance right - We believe that the best work comes from a healthy work/life balance. A role with us can help you get it just right
We have a wide range of roles available across BT, EE and Plusnet. Each of our business areas have different locations, benefits and shift patterns available. Take a look at each of them to see what works for you.