Other BT PLC sections


TSO Power Engineer – Advanced Apprenticeship

Power is an important role within our organisation. From day 1 as an apprentice you will join a team of experienced engineers who will support and teach you the skills required to support BT’s internal power network. You will learn how to work on electrical and mechanical power systems which provide power to BT’s network. This can be anything from maintaining and fixing engines that support our Telephone Exchanges in the event of a power failure, to maintaining power on the internal equipment and air conditioning units which is vital to the functioning of equipment and the core safety systems that protect our network such as alarm systems. The Power Engineers role is extremely varied and no two days are the same which is both interesting and rewarding. Once you have completed your Apprenticeship and training you will become part of a team responsible for a number of exchanges in your area of the country. This role is internal based although there will be some element of travel to Telephone exchanges that form part of your area. The Power role provides a great opportunity to support the business, and the work done by our power engineers is critical to the entire network.


Derby / Hereford / High Wycombe / Truro / Yeovil

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TSO Power Planning Engineer – Advanced Apprenticeship

Everything in a Telephone Exchange requires power and it’s the Planner’s job to ensure or find the space and capacity for any new equipment or upgrades to existing Telephone Exchanges. Our Planners deal with Both AC and DC systems and this can range from replacing an engine in a telephone exchange to installation of new customer equipment. The role is office based, but you do get an opportunity to visit telephone exchanges within your area. Whether you are in the office or out on site there is never a dull day in planning. On site you will carry out surveys for our external clients for work to be carried out in the local telephone exchanges. From this survey our planners build a schedule of requirements which describes in detail the work can be created and sent to a contractor who in turn sends back a quote. Once approved the work can go ahead. Along the way you also have to make sure documentation such as CAD drawings are up to date, so you will also be trained to use these systems. As there are elements of power and electricity involved you will be trained to industry standard qualifications and certifications, alongside internal specialist training on different types of equipment.



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BPS Power Engineer – Advanced Apprenticeship

As a Power Engineer within Business & Public Sector, you will work in a patch where you or a team will be responsible for the power equipment, backup generators and cooling equipment. Day to day the role will involve carrying out maintenance routines to Distribution Systems and Power Racks which are made up of batteries and rectifiers, routines will also be carried to back up generators and cabinets at the road side. The Power Engineers attend faults on this equipment, where they diagnose the root cause and replace faulty parts in order to maintain service. The role is mostly working in exchanges or at street cabinets, on-going training is provided during this role as electrical regulations constantly change.


Belfast / Coleraine / Dungannon / Eniskillen / Londonderry / Omagh

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TSO Electronics Engineer – Advanced Apprenticeship

The Electronic role covers a number of areas which include Switch, Transmission and Build. You will join a team of experienced engineers who will support and help you gain the skills required to support BT’s internal network within our Telephone Exchanges. As an Electronics Apprentice you will work within a team maintaining the System X Switch and the AXE10 Switch, both of which are a type of electronic switching systems (this is the equipment that provides dial tone to your home telephone and routes calls). This ranges from dealing with customer faults and customer lines directly within our network of Telephone exchanges, and faults on the actual switch systems itself. Transmission work involves the maintenance of various different systems which can include jobs on PDH equipment and SDH equipment (both of which are types of technology used to transport data digitally via fibre and radio). There is also 21CN equipment (the latest technology used to transfer data and voice over the internet), and tasks can range from fault finding, routines or card changes. The more simple aspect of transmission work is providing circuits within the Telephone exchange by providing cables between two Digital Distribution Frames and also ceasing these circuits. There is also an element of Build work which means you will install and commission various types of new equipment in our telephone exchanges. The Electronics role is extremely varied and no two days are the same which is both interesting and rewarding. This role is internal based although there will be some element of travel to other Telephone exchanges that form part of your area.


Cambridge / Chippenham / Ilford / Oxford

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BPS Field Engineer – Advanced Apprenticeship

As a Field Engineer within Business & Public Sector, you will be responsible various locations (internal and external customers) to carry out repairs of Laptops, desktops and printers this will include diagnosing faults and replacing parts……this also includes carrying out rebuilds for various customers , returning parts via Bbox locations and other locations as required……installing and replacing routers(basic)…keeping up to date with HP, Lenovo, Dell training accreditations……some patch work if required(basic)…….


Belfast / Bangor (Northern Ireland) / Coleraine / Newry / Dungannon  

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TSO Radio and Rigging Engineer – Advanced Apprenticeship

The Radio and Rigging is a specialist role which can cover different areas such as design, installation, and maintenance with an understanding of the Transmission Network. You will be part of a team of engineers who help provide and maintain point to point microwave radio systems for our major customers as well as setting up point to point radio dishes via microwave links. This helps our customers in more rural areas who may not have access to fibre so, instead, they will use a radio link to access BT’s network. Radio & rigging engineers also set the radio system up, making sure each radio link speaks to each other. The job can be quite scary to start with as our Radio and Rigging engineers climb high radio towers and masts on a regular basis. There are high levels of health and safety involved but don’t worry we will give you plenty of training to help with the techniques and helping to build your confidence. Radio & Rigging is a brilliant part of BT, it’s a mixture of internal and external work and is very rewarding.


Leicester / Northampton

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TSO Support Engineer - Infrastructure Technician – Advanced Apprenticeship

Support engineers are a key member of the Technology Operations team, that are accountable for the smooth and cost effective running of the mobile network and services that our ~30million customers user everyday. They support and maintain the EE Network specifically focussed on voice and data services such as text messaging, accessing internet on your phone, security and using your phone abroad.

The EE Voice and Data operations teams are a collection of highly skilled engineers that support a range of technologies that in turn makes up the network that delivers mobile services to our customers. Anything from making a phone call, sending a text, or accessing your favourite website and social media apps. They are largely invisible but are an essential element, without them we would not have a business. It is an exciting place to be, learning an abundance of new skills and working in a fun team environment in Bristol. We may be part of a big company but the operations team feels like working for a small, dynamic and innovative company at the forefront of new technology, in a supportive team environment.



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BPS Desk Engineer – Advanced Apprenticeship

The role holder will be expected to contribute to both planning and surveying for FTTP & FTTC products whilst delivering against tight deadlines. Some of the task you could expect to do are as follows:- Produce detailed & accurate planning material in line with current best practices, create and update accurately Mechanical Drawings; Site Plans and miscellaneous three dimensional isometric and elevation drawings, Carry out site surveys when necessary to measure & provide information to enable accurate completion of scaled drawings. These will include site, building, apparatus and accommodation surveys, actively participate in resource management: deliver agreed work stack; ensures accurate declaration of work stack and availability, assist in resource hotspots where possible and is reasonably flexible in approach to work and travel. This is a highly valued, multi-skilled role with opportunities to develop whilst contributing to the overall success of a well-established team using a variety of skills and system based programmes. 



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Desk Based Engineer – Higher Apprenticeship

This apprenticeship combines innovative engineering and practical problem-solving with customer service. In service operations, we thrive on working in line with our BT values: keeping things simple, personal and brilliant for our customers. From day one, you will be given real responsibility to manage a complex report and check several systems for updates. You will develop your stakeholder management skills by building long-lasting, working relationships with customers. You will also help to develop exciting and innovative new technologies. BT is looking to develop our service operations apprentices into future leaders for the role out of 5G technologies and to increase the 4G technology scope. 

Applications for Desk based engineer - higher apprenticeship have now closed.

Entry requirements

You will need to achieve (or have achieved) a minimum of 4 GCSE's at grades 4 – 9 (GCSE C or above) including English Language and Maths by September 2018.

For our Power and Power Planning roles Maths must be a grade 6 (GCSE B or above)

For our higher apprenticeship you will need to achieve (or have achieved) 2 A-Levels at a minimum grade CC and at least 4 GCSE's at grades 4 – 9 (GCSE C or above) including English Language and Maths by September 2018.

For our Engineering roles it is a safety requirement that you are able to recognise a range of colours.

For all of our Engineering roles with the exception of the desk based roles you will need to have on application a full driving licence with no more than 6 points.

We only accept one application to our Apprentice Programme, so please only apply to your first choice. If you're interested in more than one of our roles you can state this on your application, we can then consider you for all of the vacancies you have selected.


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