Small & Medium Enterprises
We're the UK's leading provider of communications solutions to the small and medium enterprise market – that's a 30% market share. So there's a big opportunity out there and we have big ambitions to grow - that's why we need people like you to join our brilliant team.
We're a 1,000 strong team of sales, marketing and commercial experts based all over the UK. Our role is to serve over 1.1m UK SME customers to help their businesses thrive. You'll be helping us do that by putting them at the heart of everything we do – that means understanding their business needs delivering the right telecommunications products and services to help them make connections and delight their customers.
Opportunities can become available in any of our teams including:
- Marketing and propositions. This team creates exciting customer offers and campaigns. They also deliver propositions based on customer demand which help differentiate us from the competition.
- The Trading team. They help us make the most of our channels-to-market based on how our customers want to be served and purchase our products and services. That could be face to face sales, ringing into a contact desk, or buying online – we have a multi-channel approach.
- Our Desk Based Sales team are responsible for driving continued growth through traditional inbound, outbound and retention.
- Our Partner sales team help us win business by working with our indirect partners who sell BT products on our behalf.
- Field sales work with and support our Local Businesses who sell BT products on our behalf.
Whichever part of the business you may be interested in, there are two important things we look for in all our employees.
High performance and a play to win attitude. So people who have a real passion to win in everything they do and consistently deliver to high standards.
Those who can bring our values to life. Personal, Simple, Brilliant.
- Personal means we come across as human beings. We show that we understand and care. We respond to what our customers want.
- Simple means we're straightforward and easy to deal with. We make complex things clear.
- Brilliant means we're ingenious. We lead the way in creating new things. Whatever we do, we do it really well.
If you think you can bring these behaviours to life and play to win in all you do then we'd love to hear from you.
Want to hear a little more from Gareth McWilliams, Director of Desk Based Sales? Watch the video below