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Investor Relations

The Investor Relations team is pleased to deal with enquiries from institutional investors and buy or sell side telecoms analysts.

Mark Lidiard 

Mark Lidiard
Group Investor Relations Director

Mark joined the IR team in 2017. He has led FTSE listed investor relations teams for more than 17 years, including roles at Powergen, BHP Billiton, Lloyds TSB and BG Group. 


Mark Smith 

Mark Smith
Investor Relations Director

Mark has been in BT IR for over 10 years. Prior to joining IR he worked in BT in operational finance, systems development, Group Treasury, and was EA to the UK FD. Mark is a member of CIMA and ACT. 


Rosie Wilkins 

Rosie Wilkins
Senior Investor Relations Manager

Rosie joined the IR team in 2016 having previously worked at Telecity Group plc, where she led the IR programme through two M&A transactions. Prior to that she worked as a buy-side equity analyst for over five years in London and Hong Kong. Rosie is a CFA charterholder. 


Matt Jones 

Matt Jones
Senior Investor Relations Manager

Matt joined BT in 2016 and the IR team in 2018, prior to which he worked as a senior mechanical engineer for BP in refineries and gas plants across Europe. 



The BT IR team's address is:

BT Centre
81 Newgate Street

Contact us on +44 (0)207 356 4909 or ir@bt.com.

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For general enquiries please call: +44 (0)207 356 5000  


Contact BT

If you are an individual shareholder, you will find a detailed list of who to contact on the individual shareholder services contact page.

For ADR holders, contact details can be found on the ADR holders contact page.

ProSearch, a specialist tracing company, has been appointed by BT to assist in finding shareholders, or their legal representatives, who have lost touch with their shareholding, and may have unclaimed dividend and other cash entitlements. The company specialises in the research, identification and the reuniting of unclaimed assets to individuals and their legal representatives. ProSearch is a subsidiary of Equiniti Financial Services Limited, and you can view their website at www.prosearchassets.com. ProSearch seeks to make the process of claiming any entitlements straightforward for you, and it is entirely up to you if you wish to use the service.