BT Volunteers in Wales answer DIY SOS
An army of BT volunteers helped the BBC’s DIY SOS show build a new support centre for charity. Thirty-three people from BT Consumer swapped the comfort of their Swansea offices to don hard hats and get their hands dirty for the programme’s Children in Need project. They helped build a new centre for The Roots Foundation Wales, a charity that supports children in care and adults and children who have just left care.
The previous facility on the same site was very run-down and had to be demolished. The new one covers 320 square metres and was built in just ten days. Sarah Middleditch, BT Advisor, Swansea said: “When I applied to help, I told the BBC I’d ask my colleagues to see if anyone else wanted to help and so many came forward. We had a fantastic time on the site and met lots of lovely people.”
BT has supported the BBC Children in Need charity since it formed in 1980 by providing the telephone network management and call centres to help raise money for disadvantaged children and young people. The Network Management Centre in Oswestry which employs people from around the UK, is the eyes and ears of the UK's and international voice networks, and ensures the smooth running of phone lines and communications networks 24-hours-a-day - and especially during telethons like Children in Need. In addition BT also provided five call centres on the night in Glasgow, Leicester, Lincoln, Newcastle, and Warrington, with hundreds of BT volunteers taking part.