Your views

Your views on corporate responsibility in BT are important because they help us improve.

Let us know what you think by contacting us at  

Your feedback will then be forwarded to one of our corporate responsibility specialists.

Other BT enquiries

Please note this page is for feedback on the Digital impact and sustainability section or BT's Delivering our purpose report only. Please do not use this site to register complaints regarding BT services or network.

Using the appropriate channel enables BT to deal with your comment, query or complaint quickly, follow it up and keep you informed.

BT general enquiries and complaints

Home - call 150 from a BT landline or 0800 800 150 from non BT lines or mobiles
Business - call 152 from a BT landline or 0800 800 152 from non BT lines or mobiles
Or visit the online help area 

BT property (buildings maintenance, graffiti etc)

Call 0800 223388 or email

BT network (unsafe works, damage to cables, telegraph poles, cabinets or manhole covers etc)

Call 0800 0232023 or tell us about unsafe or damaged cables or poles

BT payphones

Call 0800 661610 or visit the BT payphone website