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Alex TowersWelcome to this issue of Communicate. I joined BT last month as Director of Policy and Public Affairs and wanted to introduce myself. It’s a fascinating time to join the company with superfast broadband due to reach 95% of households by the end of 2017 and EE’s geographic coverage of the UK about to hit 90%.

My job is to lead BT’s political strategy and its public policy work, both in the UK and around the world. Directly before this I was Director of the BBC Trust, the BBC’s regulator and governing body. And before that, I was a civil servant at DCMS, working on media policy as well as helping to plan and deliver the 2012 Olympics.

This issue of Communicate includes a statement of BT’s position on the biggest political issue of the day, Brexit, including the issues we would like to see resolved about our future relationship with the EU.

We also wanted to draw your attention to the stories you might not have noticed, from the progress we’ve made on tackling telecoms fraud to our work to help young people with no qualifications into the workplace and our expanded response to emergencies in the UK and overseas. There’s also a chance for parliamentarians to volunteer to help give primary school teachers the confidence to teach computing skills.

Finally, we’ve included a reminder of how the new legal separation between BT and Openreach is going to work, and who to talk to about any given issue.

I hope you find it this edition useful, and I look forward to working with as many of you as possible in this job.

Alex Towers
Director of Policy and Public Affairs 

Boosting tech skills can super-charge social mobility and economic growth

A new report from BT and Accenture has found that boosting the next generation's technology skills can super-charge social mobility and economic growth.

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BT's primary school Barefoot computing programme reaches 1.5 million children

Barefoot provides free materials and workshops to help primary school teachers gain confidence in teaching computational thinking skills to children across the UK.

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BT's Work Ready programme gets young people from all backgrounds into the workplace

BT is taking practical steps to ensure young people can step up to the jobs of their future.

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BT's emergency response team expands

BT has increased the capability of its emergency response team (ERT) with more members, vehicles, equipment and locations across the UK.

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Lawrence Dallaglio in Parliament on anniversary of England's Rugby World Cup win

Around 50 MPs and peers heard first-hand from one of Britain's greatest sportsmen and ex-England rugby captain, Lawrence Dallaglio.

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Dementia has become a much bigger issue in society and BT is keen to ensure that communications for affected people can be maintained for as long as possible.

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BT and Openreach

BT and Openreach are to become legally separate businesses, here is a guide to how we will work with parliamentarians in the future.

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Tackling telecoms fraud

Here's how BT tackles some examples of fraud and protects customers

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A year in EE – investing in coverage, speed and capacity

2017 was a ground-breaking year for 4G as EE's geographic coverage of the UK grew to nearly 90%.

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Contact us


For policy enquiries please contact:
Alex Towers
Director of Policy and Public Affairs

Tel: 020 7356 6593
Fax: 020 7726 0613
Email: alex.towers@bt.com


For enquiries about BT constituency issues please contact:
Clova Fyfe
Head of Parliamentary Affairs

Tel: 020 7356 5352
Fax: 020 7726 0613
Email: clova.fyfe@bt.com 


For enquiries about EE constituency issues please contact:
Richard Wainer
Head of Public Affairs, EE
Tel: 07587 631852


If you have an enquiry about your own home or business lines including new orders, please call the Parliamentary Helpline on 0800 200 789
(Monday - Friday 8.00am - 6.00pm)