Privacy & Cookie Policy


Welcome to our privacy and cookie policy

We want you to be confident we will protect your personal information and respect your privacy. Our privacy policy explains what personal information we collect about you, why we collect it and what we do with it.

Please read it carefully. It applies to people who benefit from the Fund, donate to the Fund, who may be entitled to benefit from the Fund, or who may wish to donate to it.

The privacy policy applies even if you do not benefit from or donate to the Fund but you interact with us, e.g. by ordering Christmas cards from us, entering a prize promotion, calling our office, generally enquiring about our service or otherwise providing your personal information to us.

If you need to give us personal information about another person in relation to our service, the privacy policy will also apply to that personal information. Where we need the consent of the other person to use their personal information we will let you know and ask you to get that consent on our behalf.

We regularly review our privacy policy. It was last updated on 1st May 2018. We will notify you if we change the policies, as set out here.

What’s not included?

This privacy policy doesn’t apply to the information we hold about companies or other organisations. The privacy policy is intended to tell you how we use personal information but is not intended to create a contract with you.

You can link to third party websites from our website. This privacy policy does not apply the use of your personal information by those third parties.

Our privacy policy does not cover the collection and use of your personal information practices by other companies and organisations that promote our service and that use cookies, tags and other technologies to serve and offer relevant online advertisements to you. For information about how we use cookies on our website, please see our cookie policy.

You should review the privacy policies of those third parties before providing your personal information to them.

Who are we?

In this policy, "we", "our" and "the Fund" means the BT Benevolent Fund.

We provide financial help to individual people who need it, for a number of reasons. People who are entitled to claim are people who work for BT, or have previously worked for BT (and, in some instances, their dependents). Currently, the Fund provides over 200 elderly former BT people, on very low incomes, with living grants to improve their quality of life. The Fund also makes one off payments to individuals to help them in relation to a particular need, for example, debts, or the need for essential household items.

The Fund is a charity and is a separate legal entity to BT plc.