The Including You community

Welcome to the BT Including You community – a place for health or social care professionals and anyone else with an interest in BT's inclusive products and services.

The BT Including You community is a place for health and social care professionals – and anyone else with an interest in BT's inclusive products and services.

Connections eNewsletter

Our monthly Including You eNewsletter, will keep you up to date with the latest inclusion news and advice from BT.

To sign up for Connections, register your email address.

If you think any of the topics covered in Connections will be of interest to your clients, we’re quite happy for you to re-use the information in your own newsletters.

See a copy of Connections

Join the Including You community

When you join the Including You community, you'll receive the Connections newsletter as well as benefiting from:

  • a dedicated phone number for contacting our helpdesk
  • a dedicated email address and web form for placing orders on behalf of your clients.  

Once we’ve approved your application, you’ll be able to place orders and contact BT on behalf of your clients.

Register now.

Logon to community .

Try Before You Buy centres

Our Try Before You Buy centres are a national network of places where your clients can try out our phones and accessories to make sure they find something to suit them. We have locations all over the country where people can see, handle and try out our products without being pressurised by sales people.

Where are our Try Before You Buy centres?

How to become a Try Before You Buy centre.  


This makes it easier to know when the phone's ringing by making a loud extra sound. Registered professionals can order these for BT Customers

Order Tonecaller.

MyDonate - the free online fundraising service from BT

We're here to help

Go to our Help and support section for tips and advice on making this site easier to use, using our services, understanding impairments, and contacting us. To get in touch right now, use the Email, Chat or BSL links.