Cutting costs with the internet

These days there are so many different ways to get your phone, internet and TV that the choice can be bewildering. We've brought together some tips here to help you find a way to get everything you need that's within your budget.

The internet has become part of our daily lives – we use it for work, shopping, entertainment, and staying in touch with friends and family.

Getting online might seem like yet another expense to think about, but it can save you a lot of money, too. And by bundling your phone line rental, calls and broadband together, you can get a really cost-effective package. If you choose a BT package, you’ll also get wi-fi access when you’re out and about at over five million hotspots throughout the UK.

Broadband prices are very competitive and there are lots of introductory deals around. Our guide for people managing a budget has detailed recommendations on things you should check and compare when you’re choosing a broadband package.

Find out more about BT Broadband.

You might also be able to save money by bundling your phone, internet and TV all together. Find out more about BT phone, broadband and TV bundles.

How can the internet save me money?


You can send and receive emails – which can be a cheaper and quicker way to keep in touch with family, friends and businesses.

Getting information

The internet is a great place to find a new job, a training course, healthcare advice, national and local government services and much more.


Being able to search for best buys online can save you time and money. Some companies only trade online but often offer a wider range of products. And it’s incredibly easy to search for exactly what you need. As an example, if you’re planning a holiday, you can search for dates, budgets and the type of place you’d like to visit.

Renewals, changes and updates

It’s often easier, quicker and cheaper to go online to renew things like your TV licence, car tax, library books, prescriptions and club or society memberships. And you can often update details like your address online, too.


You can also download things like music, films and application forms onto your computer. Or, if you prefer, you can order them online and arrange for them to be delivered – all saving you money and time.

Online billing

Choosing online paperless billing from suppliers means you won’t lose your bill and helps you to keep track of exactly what you owe. With BT, if you pay for 12 months’ line rental in advance and have online billing, you can save costs with our Line Rental Saver.

Directory Enquiries

You can search for residential and business phone numbers online for free.

Getting online when your budget’s tight

If you’re getting BT Basic (our low-cost phone service), you can now sign up for BT Basic + Broadband. Find out more about BT Basic + Broadband.

And remember, there are places where you might be able to use the internet for free. If you’re a member of your local library you might be able to get online there – it’s a great way to try it out. And some coffee shops, restaurants, hotels and the like will let you get online with wi-fi.

You could also search for a free or low-cost computer course near you at UK Online Centres.  

There are lots of comparison websites, including some that compare broadband. They’re okay as a starting point but remember, they might not compare all the features you’re looking for. We recommend you look for comparison sites approved by the regulator, Ofcom. But we also suggest you check directly with suppliers to make sure you get the information you need before making a decision.

There’s loads more information about getting online on our Get IT Together pages.

Staying safe online

It’s important to protect yourself, your family and your computer when you’re online. You’ll get BT Family Protection (which lets you decide what family members can see online) free with all BT Broadband packages. With most BT Infinity packages you’ll also get free BT NetProtect Plus, which helps protect against viruses, spyware, phishing scams and other threats.

Find out more about BT Broadband packages.

Documents & downloads

Communication choices: BT Basic

Whatever your income, everyone needs a phone. BT Basic is a low-cost package that is easy to understand and helps you keep in touch, even if money is a bit tight.

Communication choices: For people managing a budget

No one likes to spend more than they need to on essential services, especially when money is tight. This guide outlines some of your choices and gives tips that can help you if you are on a budget.

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