Free debt advice

These days there are so many different ways to get your phone, internet and TV that the choice can be bewildering. We've brought together some tips here to help you find a way to get everything you need that's within your budget.

If you are struggling to pay your bills there is a lot of free and confidential advice you can get.

For self-help money advice online, go to or use the online debt remedy tool at

For questions about money matters try the Money Advice Service at

If you are self-employed or running a small business, go to

If you prefer to talk to someone

  • National Debtline 0808 808 4000
  • StepChange Debt Charity 0800 138 1111
  • Age UK 0800 169 6565  

You can also get face-to-face advice from organisations like your local Citizens Advice Bureau, Christians Against Poverty and, for older people, at local Age UK centres.


Documents & downloads

Communication choices: BT Basic

Whatever your income, everyone needs a phone. BT Basic is a low-cost package that is easy to understand and helps you keep in touch, even if money is a bit tight.

Communication choices: For people managing a budget

No one likes to spend more than they need to on essential services, especially when money is tight. This guide outlines some of your choices and gives tips that can help you if you are on a budget.

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