BT Basic + Broadband

BT Basic is a simple, low-cost phone service that is easy to understand and helps you keep in touch if you are on specific low income Government benefits.

What do you get with BT Basic + Broadband?

BT Basic + Broadband includes:

  • 15GB usage, which typically means you can:
    • browse the internet for up to half an hour a day
    • stream enough video to watch one standard definition film a month
    • Upload 100 photos to Instagram or Facebook a month
    • Listen to 100 music tracks (or ten albums) a month
    • Play online games for an hour a week
  • BT Virus Protect & BT Parental Controls
  • BT Wi-fi, with access to over five million public wireless hotspots in the UK. See our help section for BT Wi-Fi   

BT Basic + Broadband will cost £9.95 in total a month (which includes your BT Basic line rental).

You won’t need to pay a connection charge for installing broadband, but there will be a postage and packaging charge for the BT Home Hub router that is needed for the broadband to work.

If you go over your broadband usage limit, a charge will apply. We will email you if you are close to going over the limit.

Your broadband allowance

Speed Monthly usage limit Features Monthly cost
Average 10Mbps 15GB

wi-fi access

BT Virus protect

BT Parental Controls

5Gb BT Cloud

£9.95/mth (including your BT Basic line rental)

More about BT Basic.


BT Basic + Broadband is only available with our BT Basic phone service. Find out whether you can get BT Basic.


Documents & downloads

Communication choices: BT Basic

Whatever your income, everyone needs a phone. BT Basic is a low-cost package that is easy to understand and helps you keep in touch, even if money is a bit tight.

Communication choices: For people managing a budget

No one likes to spend more than they need to on essential services, especially when money is tight. This guide outlines some of your choices and gives tips that can help you if you are on a budget.

We're here to help

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