19 Jan 2017

Improving MyDonate

Improving MyDonate 

Over the last year, we’ve made several updates to the look and feel of MyDonate to make it faster, slicker and easier to use. We’ve got even more enhancements planned for 2017 as we continue to help you get the most from your fundraisers.

Some of the platform updates we undertook in 2016 include:

  • Creating a better user experience: This year we refreshed and redesigned a whole host of pages on MyDonate including the charity profile and event pages as well as the fundraiser pages, donation pages and personal account area. We did this to enhance functionality, give fundraisers and charities the ability to personalise their pages with more picture and images, and make it quicker to create pages and make donations.
  • HMRC Gift Aid eligibility test: We implemented HMRC’s new wording to help donors comply with the Gift Aid rules for eligible donations, giving charities and donors an extra layer of protection against any incorrect claims.
  • Page expiry alerts: We now email fundraisers 7 and 2 days before their page expires. This gives them a prompt to have one last push on donations before the page closes, or an opportunity to extend the closing date if they want to carry on raising more money. 

Look out for more changes to MyDonate coming this year!

We’re always keen to hear your feedback on MyDonate, so if there are any changes to the platform that you’d make if you were in our shoes, then do drop us an email at bt.my.donate@bt.com





MyDonate is not responsible for the content fundraisers post on their pages, but if you see something you feel is offensive or inappropriate, please let us know