Annual Report and Form 20-F 1999

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Introductory notes, contents and cautionary statement
Financial highlights
Chairman's message
Chief Executive's statement
Business review
Five year financial summary
Financial review
Board of directors
Report of the directors
Corporate governance
Report on directors' remuneration
Statement of directors' responsibility
Report of the auditors
Accounting policies
Consolidated financial statements
United States generally accepted accounting principles
Subsidiary undertakings, joint ventures and associates
Quarterly analysis of turnover and profit
Financial statistics
Operational statistics and regulatory information
Additional information for shareholders
Glossary of terms and US equivalents
Cross reference to Form 20-F