Annual Review and summary financial statement

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Annual review home
Chairman's message
Chief Executive's statement
Growth through transformation
Report of operations and financial review
Auditors' statement
Summary financial statement
Summary report on directors' remuneration
Summary directors' report
Corporate governance
Board of directors
Information for shareholders


BT is one of the world’s leading providers of communications solutions serving customers in Europe, the Americas and Asia Pacific. Our principal activities include networked IT services, local, national and international telecommunications services, and higher-value broadband and internet products and services. In the UK, we serve over 20 million business and residential customers, as well as providing network services to other operators.

  • Group turnover of £18.6 billion

  • New wave turnover of £4.5 billion, up 32%

  • Profit before taxation, goodwill amortisation and exceptional items of £2.1 billion, up 4%

  • Earnings per share before goodwill amortisation and exceptional items of 18.1 pence, up 7%

  • Net debt reduced from £8.4 billion to £7.8 billion

  • Full year dividend of 10.4 pence, up 22%

  • Broadband end users of 4.9 million, up 123%


Group turnover chart Restated following the adoption of UITF17 and UITF38Earnings per share chart Dividend per share chart Net debt chart